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FAQPublished Apr 29, 2026

Frequently asked questions

Practical answers about the platform, sender numbers, billing, workspaces, and support.

Last updated: April 29, 2026

Frequently asked questions

What is Sinjapp Business?

Sinjapp Business helps companies and teams manage messages, sender numbers, subscriptions, invoices, and usage monitoring from one workspace.

Who uses the platform?

It is designed for companies, operations teams, and service providers that need organized and traceable customer communication.

How do sender numbers work?

An organization can request or activate sender numbers based on available channels. Some numbers may require review or approval before messages can be sent.

Are there plans and subscriptions?

Yes. The platform offers plans with different usage limits, which may include message volume, sender numbers, or other features depending on the published plan.

How does billing work?

Subscription and invoice information appears inside the workspace. Payment and review methods may vary by plan and account setup.

Can I manage more than one workspace?

The platform supports a multi-tenant structure, separating each organization’s data and workspace according to system settings and permissions.

How is data protected?

The platform uses suitable safeguards such as permission management, activity logs, and usage monitoring. Account owners should manage team permissions and access keys carefully.

How do I request support or activation?

Contact Sinjapp Business through the official support channels available to you. Activation or account review requests may require additional verification details.